Is the Root Hub displaying an exclamation point (!) in a yellow circleĪfter going through all of the above, the headset is still listed on the Device Manager as speakers, and will play sound, but there is no recognition of the microphone. I assumed this to be a quirk of Windows 8. It has never appeared for any USB device used with this computer. Said icon does not appear when plugging in this device. Safely Remove Hardware icon in the notification area at the far right of the taskbar. I know noone else with a Windows 8, or 8.1, computer. Plug in the removable USB storage device, and then test to make sure that the issue is resolved. Restart the computer, and then reinstall the USB controllers. Right-click every device under the Universal Serial Bus controllers node, and then click Remove and reinstall all USB controllers, follow these steps: This is required for the device driver to be loaded. Verify that the BIOS is assigning an interrupt request (IRQ) to the root USB controller. Is the Root Hub displaying an exclamation point (!) in a yellow circle? In Device Manager click the + next to Universal Serial Bus Controllers Click the icon and you'll see a list of devices. If you see the Safely Remove Hardware icon in the notification area at the far right of the taskbar, you can use this to ensure that devices have finished all operations in progress and are ready to remove. Have you tested the headset on another Windows 8.1 computer? Have you tried the headset in another usb port?
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